Travelling without a valid ticket
Customers travelling by Postbus must have a valid ticket with them for the entire journey. Passengers without a valid ticket generate significant revenue losses on public transport, which ultimately fall mainly on honest customers.
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Information on travelling without a valid ticket
ticketcontrol.ch
Would you like more information about your rights and obligations as a passenger? Or was a surcharge imposed on you during a ticket inspection? Information and contacts about travelling without a valid ticket.
PostBus Ltd
Payment collection customer service
8080 Zurich
Tel. 041 848 000 152 (CHF 0.08/min.)
Monday – Friday 8 a.m.–4 p.m.
www.ticketcontrol.ch
SynServ central information system
The central information systemTarget not accessible is operated by PostBus Ltd on behalf of the Alliance SwissPassTarget not accessible public transport sector.
Every person can request in writing, which data about them is available in the SynServ information system, stating their name, address and date of birth. The applicant must attach a copy of their passport or identity card. The written request for information on all data processed in SynServ can be submitted directly to the following address:
PostBus Ltd
“SynServ”
Pfingstweidstrasse 60b
8080 Zürich
synserv@postbus.ch
